RETURN AND DELIVERY CONDITIONS
Delivery Terms
Orders placed through Can Otomasyon are processed after payment confirmation is received.
Orders are prepared and handed over to the shipping company as soon as possible, depending on product stock availability and the supply process.
Delivery time may vary depending on the delivery address, the shipping company, and the product's stock availability.
Customers are informed of any disruptions that may occur due to shipping-related delays.
If any crushing, tearing, breakage, or damage is noticed on the product packaging upon delivery, a report should be filed with the delivery person, and the product should not be accepted.
Shipping Fee
Shipping costs are specified during the order process.
Free shipping may be offered as part of certain promotions.
Return Conditions
In accordance with Law No. 6502 on Consumer Protection, our customers can exercise their right of withdrawal within 14 days of receiving the product.
The product to be returned;
It is unused,
The original packaging must be undamaged,
It must be in a resalable condition.
To be sent completely
is required.
Return Process
To initiate a return request, please contact us using the contact information below.
Email: info@canotomasyonbursa.com
Phone: +90 507 112 83 37
Once the return is approved, the product can be shipped to the address specified by the seller.
Once the product reaches the seller, the necessary checks are carried out, and if the return conditions are found to be met, the product price is refunded to the customer via the payment method they used within the legal timeframe.
Exceptions to the Right of Withdrawal
The right of withdrawal may not be exercised for the following products under the relevant legislation:
Products manufactured or sourced specifically for the customer.
Installed products
Products that have lost their resale value due to use
Products that have been opened and cannot be resold.